Privacy

Your privacy is very important to us. We do not share, sell or expose your personal information ever. All payments are processed through 3rd parties and we do not store your payment information on our site. If you have any questions or concerns about your privacy, please reach out to us.

Shipping

Orders have a processing time of 3-5 days and are shipped via USPS standard delivery. You can expect to receive your order within 3-5 days of shipping confirmation. We are not responsible for missing packages or rerouting packages to a different address.

Returns and Exchanges

All sales are final. Please be sure to read the product list of ingredients to check for allergens before placing your order. All bottles are safety sealed and tamper proof to guarantee freshness. If your items are damaged on delivery, please contact us immediately. Under special circumstances, we may make a policy exception on your return request. Cancellations must be made within 24 hours of purchase. After 24 hours, your order cannot be canceled.

Customer Service

Should you ever need guidance or face any issues from the shopping experience to product use, be sure to reach out to us. We are here for you at every step of your Pink Orchid experience.